Privacy Policy

1. Our Commitment to Your Privacy

Hihome is dedicated to safeguarding the privacy of our customers and partners. This Privacy Policy applies to all personal information collected or submitted to us, whether offline or online. It includes personal information collected via our website, official social media pages (our “Social Media Pages”), and through HTML-formatted emails we send to you. By using our Sites (including Social Media Pages, Apps, and Websites), you consent to the practices described in this Privacy Policy. If you disagree with any part of this Privacy Policy, please refrain from using the Sites or submitting personal information.

2. What Personal Information Do We Collect?

“Personal Information” refers to data that can identify you personally, such as:

• Name
• User name
• Mobile number
• Email address
• Country of residence
• Location information

3. How Do We Use Personal Information?

We use Personal Information for purposes such as:

• Responding to your inquiries and fulfilling requests (e.g., sending newsletters or answering your questions).
• Sending you administrative updates regarding our Sites, bookings, terms, conditions, and policies.
• Providing updates and announcements about our experiences, products, promotions, and programs, including invitations to special programs.
• Facilitating interactions between users on the Sites, as permitted.
• Conducting business activities such as market research, user analysis, audits, developing services and products, improving Sites and services, identifying trends, tailoring experiences, and providing customer service.

4. Security

We employ reasonable organizational, technical, and administrative measures to protect Personal Information under our control. However, no data transmission over the Internet or data storage system is 100% secure. If you believe your interaction with us is no longer secure, please notify us immediately.

5. Third-Party Sites

This Privacy Policy does not cover the privacy practices of third-party sites linked on Hihome Sites. We are not responsible for the privacy, information, or other practices of third-party operators or platforms such as Facebook, Apple, Google, or others. Disclosures of Personal Information to these platforms are governed by their respective policies.

6. Retention Period

We retain your Personal Information only for the duration necessary to fulfill the purposes outlined in this Privacy Policy.

7. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Please review the “Last Updated” date to track changes. Continued use of the Sites after updates signifies your acceptance of the revised Privacy Policy.

8. Account Deletion

To delete your account from Hihome, please email us at info@hihome.sa.